Privacy Policy

Introduction

Welcome to Artiva Home. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website, artivahome.com.

Information We Collect

When you visit artivahome.com, we may collect the following information:

1. Personal Information: This includes details such as your name, email address, shipping address, billing address, and phone number. We collect this information when you place an order or create an account on our website.
2. Order Information: Details about the products you order, including purchase date, product descriptions, and payment information. We use third-party payment processors and do not store your payment details.
3. Website Usage Information: We use cookies and other tracking technologies to collect data about your browsing behavior, including your IP address, browser type, referring/exit pages, and operating system. This helps us improve our website and your shopping experience.

How We Use Your Information

We use the information we collect for the following purposes:

1. Order Processing: To process and fulfill your orders, including sending you emails to confirm your order status and shipping details.
2. Customer Service: To respond to your inquiries, provide support, and address any issues you may have.
3. Website Improvement: To analyze website usage and improve our website’s functionality, user experience, and overall service quality.
4. Marketing Communication: To send you promotional emails and newsletters if you have opted in to receive them. You can unsubscribe at any time by following the instructions in the email.

Data Sharing and Disclosure

We respect your privacy and will not sell, trade, or rent your personal information to third parties. We may share your data with third parties only in the following circumstances:

1. Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, delivering orders, and performing other business functions. These service providers are required to maintain the confidentiality and security of your information.
2. Legal Compliance: We may disclose your information if required by law, regulation, or legal process, or in response to a government request.

Data Security

We implement a variety of security measures to protect your personal information. These include secure servers, encrypted data transmission, and restricted access to your data. Despite our efforts, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

Artiva Home uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files that are stored on your device and help us recognize you on future visits. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

Your Rights

You have the right to access, update, and delete your personal information. If you wish to exercise any of these rights, please contact us at the email address provided below. We will respond to your request within a reasonable timeframe.

Changes to This Privacy Policy

Artiva Home reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:

Artiva Home Email: service@artivahome.com

Effective Date: 01/01/2024